Mike has an excellent post how to show your love to your client. Here’s #1. Check the link below for all 23.
1. Thank You Notes, Even When They “Don’t Deserve It”
Show Your Customer Some Love: I write my clients thank you notes (snail mail ones) at random times; not just when they’ve bought a service, but when something makes me think about them. I have a tickler file for all of them with their interests, non business involvements, and when I find an article or news item that relates to them, I send it along.
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