We recently had a client almost lose their most important asset, their domain name. Their domain name expired and they didn’t get notice because the registrar had an old email address. The support department told us it would take one to three days to get it back.
Here are some tips to make sure it doesn’t happen to you.
- Keep all your domain names in one registrar, like GoDaddy.com
- Use a popular registrar to make sure it doesn’t go out of business (recoverable but a real time waste transferring domain to another registrar).
- Check all your domain names yearly
- Put your domain names on automatic renewal
- Make sure your email is up to date at all times in your registar. Change it as soon as you change your email address.
- Use an email address not tied to your ISP and not tied to any of your domain names.
- If you use Domains By Proxy make sure you record that login information in your password manager.
- Keep your passwords in a password manager like KeePass. Make sure it encrypts the passwords and that it is open source. Don’t understand that then just use KeePass.
- Put your encrypted passwords file on a USB Flash stick as a backup. Along with the password management program.
- Don’t panic. You have 10 days to correct the problem before the domain name goes back on the open market.
- Plus Bonus. Call The billing department and not the support department. Support people tell you one to three days to fix. Billing people take your payment and fix it immediately.
With these tips you can keep from having this happen to you.
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