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Posts tagged as:

customers

Customer Satisfaction: Time is Precious

August 27, 2008

I’ve noticed in Internet Marketing that many professional Internet Marketers are awful at customer service.  Some even remove people from their list and ban there IP address from their website so they can’t ever visit again.  If they did this with a restaurant they would lose everyone else to after the big “scene”.  Not professional [...]

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Following up and massages

May 23, 2008

I just landed a big webmastering client yesterday.  It took a month of follow up.  For a big client regular follow up is essential.  If they are so busy they can’t take the time to send you an email then they need your help a lot.  After a few phone calls and emails and not [...]

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Yes, how can I fix it?

April 24, 2008

I’ve blogged before how I find most businesses on the Internet have horrible customer service or none. I had one person when I asked that I haven’t gotten a response in two weeks via email and they have no published phone number when I met him he just said “I’m busy”. Have your [...]

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Listen to your customers story

April 16, 2008

I’m reading my favorite business blogs this morning.  I’m read this article about doctors and patients and the advice that doctors should listen to their patient (client) to help diagnose issues.  I’ve listened to my clients and over the years I’ve added additional services to help them.  I’m still changing and adding and always listening.
When [...]

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