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Posts tagged as:

virgin

How To Retire – A simple system that works

2 October 2009

I heard a growing trend is for people to retire to college towns where they can volunteer and keep learning new things.  Good idea.
That’s the thing with retirement is for most life gets really boring which leads to an early death.
My experience seeing my parents and grandparents approaching or in retirement and my recent experience [...]

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Disgruntled customer offered Virgin job

29 January 2009

Yesterday I blogged about Virgin and why complaining customers are the best.  Well, today Virgin offers the complaining customer a job.

A Virgin Atlantic spokesman said that an offer has been extended to the complainant to select new meals to serve on the airline.
“While we investigated his complaint seriously, and following Richard Branson’s phone call, we’ve [...]

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The Art of Customer Service

22 December 2008

I blogged about Guy Kawasaki and Richard Branson last week.  Guy got a foot massage from Richard to convince Guy to fly Virgin next time.
This spurred Guy to a chapter of his book Reality Check The Art of Customer Service.  Check out the 16 points Guy talks about.  A great reality check.
OPEN Forum by American [...]

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Small business will save America and the world

18 December 2008

Big business isn’t going to save America or the world from a depression.  Small business will.  Entrepreneurs and not big execs will show the way to innovation.

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Branson in blunt message on economy

17 December 2008

Sir Richard Branson gave a damning verdict on the economy – describing it as “f*****”.
The entrepreneur described the current downturn as “a terrible, terrible mess” and blamed “some very irresponsible people in the banking community” and “lax regulation”.
“I was going to say, it’s f*****, but I think I had better not have said that,” Sir [...]

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Another day in the life of Richard Branson

16 December 2008
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What a very successful person’s day is like

4 December 2008

Here is what Richard Branson’s day was like back in October.
14 hours with Richard Branson – Part 1
14 hours with Richard Branson – Part 2
14 hours with Richard Branson – Part 3
I found it very interesting how many things they did in one day.  Talk about busy.

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