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Posts tagged as:

virgin

Disgruntled customer offered Virgin job

January 29, 2009

Yesterday I blogged about Virgin and why complaining customers are the best.  Well, today Virgin offers the complaining customer a job.

A Virgin Atlantic spokesman said that an offer has been extended to the complainant to select new meals to serve on the airline.
“While we investigated his complaint seriously, and following Richard Branson’s phone call, we’ve [...]

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The Art of Customer Service

December 22, 2008

I blogged about Guy Kawasaki and Richard Branson last week.  Guy got a foot massage from Richard to convince Guy to fly Virgin next time.
This spurred Guy to a chapter of his book Reality Check The Art of Customer Service.  Check out the 16 points Guy talks about.  A great reality check.
OPEN Forum by American [...]

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Small business will save America and the world

December 18, 2008

Big business isn’t going to save America or the world from a depression.  Small business will.  Entrepreneurs and not big execs will show the way to innovation.

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Branson in blunt message on economy

December 17, 2008

Sir Richard Branson gave a damning verdict on the economy – describing it as “f*****”.
The entrepreneur described the current downturn as “a terrible, terrible mess” and blamed “some very irresponsible people in the banking community” and “lax regulation”.
“I was going to say, it’s f*****, but I think I had better not have said that,” Sir [...]

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Another day in the life of Richard Branson

December 16, 2008

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What a very successful person’s day is like

December 4, 2008

Here is what Richard Branson’s day was like back in October.
14 hours with Richard Branson – Part 1
14 hours with Richard Branson – Part 2
14 hours with Richard Branson – Part 3
I found it very interesting how many things they did in one day.  Talk about busy.

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Publicity Record Breakers

October 24, 2008

A really cool way to get publicity and have fun is to do something never done before.  Richard Branson and his kids are sailing across the Atlantic Ocean in an attempt to break the world record on the fastest Atlantic Ocean crossing.
Of course you have to be able to accept failure.  Richard Branson has done [...]

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Business Stripped Bare preview

October 21, 2008

Richard Branson’s new book which I reviewed last week has 43 pages available as a preview.  Check it out below.
The Random House – DDC – Widget.
I highly recommend the book.

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Big banks vs regional

October 15, 2008

I have a great aunt with a lot of money.  She has many many accounts in many banks with no more than $100,000 USD in each because that is the limit the FDIC Insurance will pay.  Not many know this, but yes there is limit.  So if you have a lot of money use different [...]

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“Business Stripped Bare” best business book of the year

October 13, 2008

I read Richard Branson’s new book Business Stripped Bare over the weekend. My family (all women) went to a women’s retreat so I was all alone this weekend. Except for a friend Ed who came over to watch the last James Bond movie, can’t wait for the new one to come out. [...]

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It’s the end of the world

October 1, 2008

My friend Craig Perrine had an excellent post yesterday about the economic non end of the world.  Nice quote here.
It’s the circle of economic life my friend, not a crisis or the end of the US as we know it (contrary to what all the uber ninnies on the news are telling us).
As you’ll see, [...]

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There Is No Reverse Gear On This Thing

September 27, 2008

I love this quote.
There are many ways to run a successful company. What works once may never work again. What everyone tells you never to do may just work, once. There are no rules. You don’t learn to walk by following rules. You learn by doing, and by falling over, and it’s because you fall [...]

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In defence of capitalism

September 25, 2008

Here is an article that was adapted from Richard Branson’s new book Business Stripped Bare.  I pre-ordered the book yesterday.  Here is an excerpt and the link to the full article is at the bottom.  Enjoy, he makes some very good points and it is very timely.

I learned never do anything that means you can’t [...]

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Richard Branson sailing the Atlantic

September 22, 2008

Another great example of how to publicize yourself.
With Sanderson and Branson at the helm, they will make the crossing in the 30-metre Virgin Money, which is owned by the Team Origin leader, Sir Keith Mills.
Sanderson last crossed the Atlantic in 2003, setting a record of six days, 17 hours, 52 minutes and 39 seconds, beating [...]

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